Are the Interpreters used accredited?
Yes. Interpreting is a complex skill set and accredited interpreters have completed rigorous training and testing to ensure their skills are of a nationally recognised standard. Accredited interpreters are also required to abide by a code of ethics and are accountable for their actions and their interpretations.
In Australia interpreters and translators are accredited by the National Accreditation Authority for Translations and Interpreters. SWITC only uses NAATI accredited personnel.
Your client has a right to ethical, professional, accurate and confidential interpretation and as such, the SWITC program will endeavour to only use accredited or recognised interpreters for all translations bookings. Some language are now in Australia and are not yet included in NAATIs accreditation program.
Ininstances where an accredited interpreter cannot be confirmed for your booking, and an unaccredited interpreter is the only available interpreter for the appointment, a SWITC booking officer will be in contact with you to discuss your options to ensure that the most appropriate interpreter is booked for your client.