Absolutely. Interpreting is a complex skill set and accredited interpreters have completed rigorous training and testing to ensure their skills are of a nationally recognised standard. Accredited interpreters are also required to abide by a code of ethics and are accountable for their actions and their interpretations.

Your client has a right to ethical, professional, accurate and confidential interpretation and as such, the SWITC program will endeavour to only use accredited interpreters for all interpreting (and translating) bookings.

However, in instances where an accredited interpreter cannot be confirmed for your booking, and an unaccredited interpreter is the only available interpreter for your language or appointment, a SWITC booking officer will be in contact with you to discuss your options to ensure that the most appropriate interpreter is booked for your client.